Privacy Policy

1. Introduction & Scope

SH Analytics Academy ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, forms, courses, and services.

By using our services, you consent to the collection and use of your data as described here.

2. Information We Collect

We collect only data necessary to deliver our services:

• Name, phone number, email address
• Educational or professional details (for understanding learner background)
• Course registration and booking details
• Payment reference IDs (such as Razorpay order ID and payment ID — for payment verification and record-keeping)
• Form responses, support queries, and feedback
• Communication data (messages, queries)
• Technical data (IP address, browser type, basic usage data)

3. How We Use Your Information

Your data is used strictly for:

• Course registration, waitlist management, and enrollment
• Payment confirmation and verification
• Mentorship booking and session scheduling
• Portfolio creation and hosting service delivery
• Certificate issuance and verification
• Communication (session updates, support, newsletters)
• Compliance with legal obligations
• Improving course experience and operations

We do not use your data for unrelated or intrusive purposes.

4. Phone Number & Email Use

• Used only for course-related communication, updates, and support
• May be used to share relevant course or service information
• Will not be sold, rented, or used for spam

5. Payment Processing

Payments are processed through Razorpay, a third-party payment gateway. SH Analytics Academy does not store, process, or have access to your card details, UPI credentials, bank account numbers, or other sensitive payment instrument information.

Razorpay operates under its own privacy policy and security standards. We receive only payment confirmation status and reference IDs (Razorpay order ID and payment ID) necessary to confirm and record your booking.

6. Data Sharing, Third-Party Disclosure & External Services

We do not sell or trade your personal data.

We may share limited data only when required:

• Payment Gateway: Razorpay processes your payment. Payment reference IDs may be verified through Razorpay's systems.
• Communication Tools: Phone number and email may be processed through messaging or email platforms to deliver course access and updates.
• Analytics & Tracking Tools: We may use basic analytics tools to understand user behaviour and improve our services.
• Service Providers: Hosting, form tools, or communication platforms may process data strictly to deliver their services.

7. Data Retention & Security

• Data is retained only as long as necessary for service delivery, payment verification, or legal compliance
• We implement reasonable security measures to prevent unauthorized access or misuse

However, no system is completely secure. Users share data at their own risk.

8. Your Rights Under DPDPA (2023)

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Raise grievances

To exercise these rights, contact us at the email below.

9. Protection of Minors

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors. If identified, such data will be deleted.

10. Policy Updates

We may update this policy periodically.

Updated versions will be posted on our website. Continued use of services implies acceptance of changes.

11. Grievance & Compliance

For any data-related concerns, privacy queries, or complaints, you may contact:

We will address concerns within a reasonable timeframe in accordance with applicable law.